At Vira Enterprise, your satisfaction is our priority.

Return Window:

• Products can be returned within 7 days of delivery.

Processing Returns:

• Returns are processed once the item is received at our warehouse.
• Refunds will be credited to your original payment method within 10 business days.

Conditions for Returns:

1. If you receive a damaged item, incorrect item, or a product with a manufacturing defect, contact us within 48 hours of delivery.
2. An unboxing video is required as proof for any claims of damage or wrong items.
3. In areas where pickup service is unavailable, customers are required to self-ship the product.

Return Period:

• Products must be received at our warehouse within 7 days of purchase to qualify for a return.